About Us

HISTORY

In 2012, at the height of the recession, IMSolutions was launched with a clear mission: to transform the early-stage collection process which, until that point, was labour intensive and lacked efficiency.

In 2019, we believed it was time to give renewed impetus to our business project by updating our image. IMSolutions thus took on a new brand, Kíneox, based on all that makes us different and well-regarded, centring around the idea of “Effective Agile Solutions”.

A new brand which reflects all that has led us to grow and evolve: maintaining the spirit of a young, dynamic, innovative and flexible company to provide our clients with the best possible service.

MISSION

We optimize collection processes through innovative and secure solutions that improve user experience and reinforce our clients’ reputation.

VISION

We lead innovation in collection processes, creating sustainable value for our clients, shareholders and partners.

OUR VALUES

We are pioneering, approachable, highly specialized, flexible and results-oriented.

TRACK RECORD

2022
We integrate with PFS GroupLeaders in Digital Collections
New corporate websiteRefreshing look & feel
International Partnership ProgramLatin America
GestionRecibos© rebrandingCollectAR launch
2021
€ 2,500MDigital Collections
200 Digital SolutionsImplemented in 10 sectors
14 CountriesWhere we operate
2020
GestiónRecibos®SME solution
ChatbotInstant messaging apps
50 Digital SolutionsImplemented in 5 sectors
2019
New brandIMSolutions is now Kíneox
€ 1,000MDigital Collections
Present in Latin AmericaFirst client in Latin America
2018
IM ProfilerFirst AI models
Present in GermanyFirst client in Europe
2017
Debtor portalFlexible payment
IM ChatBotFirst collections chatbot
2016
IM IVRPayFirst payment IVR system
Standard ISO 9001Quality Management
2015
IM CollectionsSuiteDigital Collections Platform
2014
IM PaymentsSuiteMulti-method Secure Payment Platform
Standard ISO 27001Information Security
PCI DSSLevel 1
2013
First Finance ClientConsumer Finance sector
2012
IMSolutions is launchedStart-up