Cookies Policy

Use of Cookies

The KINEOX SOLUTIONS S.L. (hereinafter, “Kíneox”) website, www.kineox.com, uses first-party and third-party cookies. Cookies are files sent to a browser through a web server in order to record the activities of a User on a website. The primary purpose of cookies is to ensure the proper functioning of the website and to provide the User with faster access to the selected Services. In addition, the Kíneox website uses cookies to perform analyses and usage measurements that allow us to improve our services. Cookies are only associated with an anonymous User and that User’s computer and do not provide references that allow personal data of the User to be deduced.

The User may at any time accept or reject cookies installed by Kíneox or third parties that are not strictly necessary for the proper functioning of the website and the User’s access to its services, through the cookie settings panel provided by our website. The User can also configure his/her browser to notify and reject the installation of Cookies sent by the Kíneox Website, without prejudice to the User’s ability to access the Contents. However, please note that, in any case, the performance of the website may decrease.

Type and purpose of the Cookies used by this site and how they work

Strictly necessary technical first-party cookies

Name

kx_gdpr_

Domain

kineox.com

Responsible

First party [Kíneox]

Expiration

1 year

Purpose

We install the technical cookie kx_gdpr_ essential to guarantee the user of kineox.com their rights in terms of privacy. This cookie allows us to clearly inform you of our cookies policy, give you the option to accept or reject our cookies, and configure them to your needs, saving your preferences.

For more information, please consult our Privacy Policy.

Third-party analytics cookies

Name

_ga

Domain

kineox.com

Responsible

Third party [Google]

Expiration

2 years / Updating

Purpose

Cookie set by analytics.js; JavaScript library belonging to Google. The analytics.js library is part of Google Analytics and uses this source cookie that contains an anonymous identifier to distinguish users.

Name

_gid

Domain

kineox.com

Responsible

Third party [Google]

Expiration

24 hours

Purpose

Also used to distinguish users anonymously.

Name

_gat_gtag_UA_ID

Domain

kineox.com

Responsible

Third party [Google]

Expiration

Session

Purpose

This analytical cookie from Google Analytics measures user interaction with our Website.

For more information, please consult the Google Privacy Centre.

Cookies from Google Analytics

Kíneox stores analytics cookies from Google Analytics in the user’s terminal. The user may opt-out of having his/her individual visit activity available to Google Analytics through the exclusion systems provided by Google Analytics itself. Further information: Google Analytics Cookie Usage on Websites.

How to disable Cookies in the main browsers

It is normally possible to stop accepting browser cookies or stop accepting cookies from one service in particular. All modern browsers allow cookie settings to be changed. These settings are normally found in the “Options” or “Preferences” sections of your browser menu. The Kíneox Website offers guidance to Users about the steps to access the cookie settings menu and, where appropriate, private browsing menu for each of the main browsers:

» Internet Explorer: Tools → Internet Options → Privacy → Settings For more information, the User can consult Microsoft support or the browser help options.

» Firefox: Tools → Options → Privacy → History → Use custom settings For more information, the User can consult Mozilla support or the browser help options.

» Chrome: Settings → Show advanced settings → Privacy → Content settings. For more information, the User can consult Chrome support or the browser help options.

» Safari: Preferences → Security. For more information, the User can consult Apple support or the browser help options.

What happens if the Cookies are disabled

Some features of the Services may become disabled.

Cookie configuration

At any time, you can accept, reject or configure cookies on the cookies settings page.

This Cookies Policy was updated in October 2021.

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART. 12 GDPR)

More information about KINEOX SOLUTIONS S.L., the data controller with regard to the processing of your personal data

KINEOX SOLUTIONS S.L. (Kíneox) is a Spanish company with tax ID (CIF) number B-85707644, based in calle Isabel Colbrand no. 22, 28050, Madrid, and registered in the Madrid Commercial Registry in Volume 26,690, Folio 64, 8th Section, Page M-480999. Contact telephone number and email address: telephone number 917 936 000, email info@kineox.com.

Storage period of your data

In order to guarantee the rights accorded to the user with regard to personal data protection or as a consumer, the company will keep your data for a maximum period of five years and will proceed to eliminate such data after the expiry of said period.

More information about the recipients of your data

We never disclose, sell or exchange your personal data to or with third parties which are outside KINEOX for any use other than the indicated use and we do not perform international transfers of data outside the EU.

More information about your rights

» Right of access:  you have the right to obtain confirmation as to whether or not Kíneox is processing personal data concerning you. You can contact us at the email address we specify below to send you the personal data that we process about you.

» Right to data portability: you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or to a third party. It will only include the personal data that you have given us.

» Right to rectification:  you have the right to request the rectification of your personal data if they are inaccurate, including the right to have incomplete personal data completed.

» Right to erasure: you have the right to obtain the erasure without undue delay of any personal data processed by Kíneox at any time, except if you have any pending issues to be resolved with us.

» Right to withdraw consent: you have the right to withdraw consent at any time without this affecting the lawfulness of processing based on the consent before its withdrawal.

» Right to object to direct marketing: you have the right to object to direct marketing, including profiling carried out for said direct marketing.

» Right to lodge a complaint with a supervisory authority: if you consider that we have processed your data incorrectly, you can contact us. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – agpd.es).

» Right to restriction of processing: you have the right to request Kíneox to restrict the processing of your personal data in certain circumstances.

Exercising of rights

We have appointed a Data Protection Officer to ensure that we treat your personal data transparently, accurately and legally. You can contact our Data Protection Officer at dpd@kineox.com to exercise your rights.

Installation of cookies

Kíneox installs anonymous technical cookies which are strictly necessary for the proper functioning of the website and analytics cookies, in both cases without processing or storing any personal data. You can consult our cookies policy here. At any time, you can accept, reject or configure such cookies on the cookies settings page.

Adherence to Confianza Online

This Privacy Policy is governed by Spanish law. The Parties submit, at their choice, for the resolution of conflicts and with waiver of any other jurisdiction, to the Courts of the user’s place of residence.

Kíneox has adhered to Confianza Online (Non-Profit Association), registered with the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A., 28015 Madrid (Spain). For further information: www.confianzaonline.es.

In compliance with the provisions of Spain’s Alternative Dispute Resolution Act (Ley de Resolución Alternativa de Litigios), we inform consumers that, as a company which adheres to Confianza Online and in compliance with the terms of its Code of Ethics, users may make use of the Confianza Online’s alternative dispute resolution system (https://www.confianzaonline.es/como-reclamar/formulario-de-reclamaciones/). If such disputes refer to electronic transactions with consumers, or to data protection when they are related to this area, the claims will be resolved by Confianza Online’s Mediation Committee, accredited for the purpose of alternative dispute resolution with regard to consumer issues. If the claims concern digital advertising, or data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Complaints Board (Jurado de la Publicidad).

We also remind you that you can access the European Union’s online dispute resolution platform by following this link:

https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Validity of our Privacy Policy

This Privacy Policy has been updated on the occasion of the application of the European Data Protection Regulation and will be modified according to the legal requirements that may arise.

Madrid, October 2021.