Kíneox: Privacy Policy

/Kíneox: Privacy Policy
Kíneox: Privacy Policy 2019-07-16T07:33:13+00:00


At Kíneox we make an important and continuous effort to adapt our procedures to the new regulatory requirements, especially in terms of privacy and security of personal data. Therefore, with the intention of showing maximum transparency and respect in the management of personal data that pass through our systems, we inform you of our Privacy Policy:

Who is responsible for the processing of your personal data?

Integrated Multichannel Solutions S.L. (Kíneox) is responsible for the treatment of the personal data that you provide to us.

For what do we use your personal data?

To properly manage and respond to queries, comments or requests made by you through the different contact channels that we have established in the “CONTACT” section of our website www.imsolution.es.

What is the legal basis for the treatment of your personal data?

The legitimacy for the processing of your personal data is given by your consent, granted at the time of contacting us.

To whom do we communicate your data?

No data will be transferred to third parties, except by legal obligation. In any case, your data may be shared with the companies that form Liberto Group, if it is necessary for the proper management and attention of your queries.

What are your rights?

You have the right to access, rectify and delete your personal data, as well as other rights, as explained in the additional information.


More information about Integrated Multichannel Solutions, S.L.

Integrated Multichannel Solutions, S.L. (Kíneox), domiciled at Calle Isabel Colbrand, 22. 28050 Madrid (Spain) and Fiscal ID B-85707644, is registered in the Mercantile Registry of Madrid, Volume 26.690, Folio 64, Section 8, Sheet M-480999. Contact phone and email: +34 917 936 000, info@kineox.com.

Data storing period

To guarantee the protection of user’s personal data or as a consumer the company will store their data for a maximum period of five years removing them after that.

More information about the recipients of your data

Your personal data that is shared with the companies that form Liberto Group will only be sent to third parties only as communication platforms to offer you our products and services. We never sell or exchange your personal data with third parties unrelated to Liberto Group. We don’t make international data transfers outside EU. For more information about the companies that make up the Liberto Group, see the following link.

More information about your rights:

» Right of access: you have the right to obtain confirmation about whether Kíneox is dealing with personal data that concerns you, or not. You can contact us to send you the personal information that we treat about you in the email that we indicate below.

» Portability right: you have the right to obtain a copy of your data in a structured, commonly used, and machine-readable format transferred to your name or to a third party. It will only include the personal information that you have given us.

» Right of rectification: you have the right to request the rectification of your personal data if they are inaccurate, including the right to complete incomplete data.

» Right of erasure: you have the right to obtain, without undue delay, the deletion of any personal data processed by Kíneox at any time, except if you have any pending matter to resolve with us.

» Right to withdraw consent: you have the right to withdraw your consent anytime, without affecting the legality of treatament based on the previous consent.

» Right to oppose direct marketing: you have the right to oppose direct marketing, including the elaboration of profiles made for direct marketing.

» Right to file a claim with a control authority: if you believe that we have treated your information in an incorrect way, you can contact us. You also have the right to file a complaint with the Spanish Agency for Data Protection (agpd.es).

» Right to restriction in processing: you have the right to request that Kíneox limit the processing of your personal data in certain circumstances.

Exercise of rights:

You can exercise your rights through the address info@kineox.com. In addition, we have appointed a data protection officer to ensure that we treat your personal data transparently, accurately and legally. You can contact our Data Protection Delegate at: dpd@kineox.com.

Members of Confianza Online:

These General Conditions and Privacy Policy are governed by Spanish law. For the settlement of any disputes and expressly waiving any other right of venue, the parties submit, at their choice, to the courts of the domicile of the user. In addition, as a member entity of Confianza Online and under the terms of its Code of Ethics, in the event of disputes relating to online contracts and advertising, data protection and protection of minors, the user may use the Confianza Online system for out-of-court dispute settlement www.confianzaonline.es.

Validity of the Privacy Policy:

This Privacy Policy has been updated on the occasion of the application of the European Data Protection Regulation and will be modified according to the legal requirements that may arise.

Madrid, June 12, 2019