Revenues from the telecommunications sector have shown a downward trend in the last few years. In addition, against the difficult current economic backdrop, delinquency in the telecommunications sector is higher than the average for the other sectors, so losses due to defaults also finally contribute to erosion of revenues and, therefore, of operators’ profits.
In this context of lower revenues and increased delinquency rates, telecommunications operators need to improve their EBITDA, increase ARPU and reduce churn through solutions that help them optimise the internal resources they devote to managing defaults and reduce the high level of bad debt.
How we can help
At Kíneox, we propose a global approach based on our SaaS solutions which make it possible to:
Establish personalised policies to anticipate the payment stage in the customer lifecycle, optimising, for example, credit limits and billing cycles.
Offer new payment and communication channels that contribute to reducing the delinquency rate, increasing early collection rates and reducing the DSO.
Considerably reduce operators’ operating expenses.
Analyse and improve the efficiency of the recovery processes.
IMSolutions cuenta con los mejores socios tecnológicos para seguir innovando juntos en el desarrollo de nuevas soluciones para la transformación digital de los procesos de riesgos y cobros.
Hemos establecido con nuestros partners relaciones sólidas y a largo plazo, basadas en un ADN común: la filosofía Fintech y la innovación.