Conversational solutions which improve customer experience

ChatBot: advises and guides customers through the self-curing process

A solution which enables a dynamic and interactive conversation with customers to answer their queries and guide them through the self-curing process, in a way that is fully integrated with KX CollectionSuite, our digital collection platform. Customers interact with a chatbot in a secure environment in which the conversations and their personal data are completely protected.

By applying technologies such as Artificial Intelligence and Machine Learning, our chatbot is able to “self-learn” and offer customers increasingly personalized and efficient solutions that improve their customer experience and collection rates.