KX IVRPay

Easy, secure payment through an IVR call

Self-managed payment: greater security, better experience

KX IVRPay allows customers to pay on their own, using a card, through an automated IVR (Interactive Voice Response) telephone call in a secure payment environment (certified PCI DSS Level 1).

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EU

KINEOX SOLUTIONS S.L. within the framework of the ICEX Next Program, it has had the support of ICEX and co-financing from the European FEDER fund. Purpose of this support is to contribute to the international development of the company and its environment.

Much more than a simple IVR phone call.

› Multilingual system.

› High-quality voice recordings (professional studio).

› Call flows guiding customers through the payment process.

› Integration of IVR system and CRM with existing payment provider.

› Multimerchant.

› Robust, high-capacity system.

› 24/7 availability.

Positive impact on business KPIs.

› It improves conversion.

› It reduces fraud.

› It cuts IT and administrative costs.

› It improves CX: better NPS, increased loyalty.

It is different.

› Secure: PCI DSS Level 1 certified solution.

› Fully automated process.

› Easy and agile: simple integration, fast implementation.

› Direct integration with KX CollectionSuite and KX PaymentSuite.

Added value.

› Card tokenization.

› One Click payment.

› “Pay later” option (Promise to pay).