We maximize collection rates applying Natural and Artificial Intelligence

Dynamic predictive models based on data, knowledge, experience and Artificial Intelligence.

KX Profiler is a family of predictive models able to self learn.

Based on the results obtained and by applying AI to more than 20 million debtor data, the models segment by profile and automate a personalized and dynamic collection strategy, assisted by complex models that maximize Customer Experience (CX) and the effectiveness and efficiency of payments and collections.

Help in making cost-effective decisions based on debtor profile.

› Portfolio distribution, digital channel vs agencies.

› Dynamic retention cases, digital channel.

› Dunning plan: frequency, timing and communication channel.

› Channel, device and payment method.

› Best agency according to strategy / product type.

It maximizes results throughout the early collection cycle.

› Preventive phase [Reminder].

› First default cycle [<30 days].

› Extensive phase [<90 days].

Positive impact on business KPIs.

› It increases effectiveness: more collections.

› It increases efficiency: lower-cost collections.

› It prevents delinquency: reduced losses.

› It increases understanding of customers: making more cost-effective 360-degree decisions.

› It increases customer satisfaction: improved NPS and loyalty.

It is different.

› 100% specialized in collections.

› Constant support: focus, continual optimization.

› Secure: GDPR compliance; ISO 27001 and 9001.

› Kíneox, experts in digital collection [Pioneers since 2012].